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Great products but slow to reply |
March 19, 2021 |
Reviewer:
Will from Victoria Australia
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Materials are excellent. Product well made. Tambre does not reply to most emails regarding shipping delays. Very frustrating. I have bought many from BnD for many years and love the product and quality but it is difficult getting replies to a simple question when shipping is delayed. PayPal is a great payment option.
****Response: Thank you for your feedback. Unfortunately, I can not and will not take time from hand making these suits to fill all of my orders to respond to 3 and 4 unnecessary emails a day. The orders ship as I can have them done. If the timing is not good, then may I recommend choosing a different brand. However, the custom fit will not be available free of charge and the wait time may still be pretty close to what it takes for me to get orders out. I am a one-woman business working 2 other jobs as well. Also, there is a rush option. If you need your order in a rush then feel free to pay the rush fee.
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